Sales Agent

Join The Travel Corporation as a Sales Agent

The Role
As a Reservations Sales Agent, your focus will be on driving sales by engaging directly with customers and following up on warm leads to help them book their next big adventure.

Based at our Bondi Junction office, you’ll work closely with the Sales Team Leader to achieve sales targets. You will actively guide customers through the booking process, using your expertise to convert enquiries into unforgettable travel experiences.

What You’ll Be Doing:

• Outbound Sales & Follow-Up: Proactively reach out to customers who have shown interest in Contiki’s tours, using consultative selling techniques to close sales and achieve revenue targets.
• Customer Service Excellence: Provide exceptional service through phone, email, and chat as you assist customers in selecting and booking Contiki’s travel packages, from tours and accommodations to flights and transfers.
• Product Expertise: Develop a deep understanding of Contiki’s full range of tours and experiences, allowing you to offer tailored recommendations that fit each customer’s travel goals and budget.
• Booking Management: Handle bookings with precision, ensuring all details are correct and follow-ups are timely to ensure a seamless customer journey.
• Cross-Selling Opportunities: Identify opportunities to promote additional products or services, enhancing the customer’s travel experience and boosting sales.

What You’ll Bring:

• Sales-Driven Mindset: You thrive in a sales environment and are motivated by hitting targets, with experience in an outbound sales role.
• Passion for Travel: A genuine love for travel and a desire to help others discover new destinations through Contiki’s unique offerings.
• Customer-Centric Approach: A strong commitment to creating exceptional customer experiences, with the ability to listen to their needs and recommend the perfect travel solution.
• Team Spirit: Collaboration comes naturally to you, and you enjoy working in a fast-paced, team-oriented environment.

Why Join Us?

• Annual Travel Credit: After your first year, receive an annual travel credit of $1850 to use on any one of our core travel brands.
• Hybrid Working: Based out of our vibrant Bondi Junction office, take advantage of our hybrid and remote work arrangements.
• Professional Development: We offer a global training calendar, with a mix of virtual, in-person, and e-learning courses.
• Giving Back: We give you two paid workdays each year to volunteer for causes that matter to you.

About The Travel Corporation
The Travel Corporation (TTC) is a global leader in the travel industry, home to brands like Contiki, Trafalgar, and AAT Kings. With over 40 sales offices and 10,000 team members worldwide, TTC offers life-enriching travel experiences to millions each year. We proudly embrace diversity and inclusion and offer equal opportunities to all.